General Question

How long does it take to wash my car?

Typically 15 – 60 minutes in Car Wash. this depends on size and dirtyness of the car. we will wype your car any time between the hours of 10:00am and 6:30pm or the time slot you choose.

How long does it take to Car Dry Clean?

Typically 2 – 3 Hours in Car Dry Cleaning. this depends on size and dirtyness of the car. we will dry clean your car any time between the hours of 10:00am and 6:30pm or the time slot you choose.

Should I leave my keys with you?

Only if you require an interior cleaning. Depending on your work place, you will either leave them at the reception desk, a Key Cafe, or our Wypers will call you to pick up your keys. We will confirm with you how to drop off your keys in our confirmation email after your sign up for the services.

Since our car cleaning is mobile, we come to your car so park as you normally would and enjoy the convenience. Some locations will have a designated car wash area – if this applies to you, we will let you know!
I know people who want this service in different buildings - how can they get it?
Please have them email and provide details of their work and a receptionist/ facilities manager contact details and we will do our best to make it happen!

Payment Questions

What payment methods do you accept?
For your benefit and peace of mind, we accept online payments (Paytm, Credit card, Debit card, netbanking etc.) as well as cash only for our at home services.
Which credit cards do you accept?
We are able to accept Visa and MasterCard at this time.
When do I get charged?
To confirm your appointment, we ask for payment to be made upfront. Our professionals often travel (sometimes long distances) to service your car and we need to ensure your commitment.

Solution Questions

What is in our solution?
It’s a locally made eco-friendly solution derived from plants and has a 1% wax polymer.
How does it work?
The polymer likes to cling onto hard surfaces so it seeps underneath the dirt and creates a layer of wax between the dirt and the paint.

We just slide the dirt off with a microfiber towel and use another microfiber to buff on a layer of wax that stays on the vehicle for 1 – 2 weeks giving it an added shine!

Is your solution safe for my car?
Ecowype use products which are made from eco-friendly biodegradable plant extracts to break down surface grime effectively. Our clean EcoWypers are professionally trained and we allocate adequate time for our Wypers to clean vehicles with the care they deserve.

Along with this, we insure every car wash to make sure your vehicle is extra protected.

So you don’t use any water whatsoever?
Besides the water in our solution, the cleaning process is completely waterless; each car wash saves 125 Liters of clean water. Since our solution is biodegradable it means there is no leftover residue or sewage after the wash – the area is just as clean as before.

Cleaning Questions

Can I request you clean my car with my own supplies or with water?

No, our Wypers are not allowed to use water or other products in the cleaning process. If your car is mud covered, you could rinse the car yourself with water before your EcoWypers arrives.

Show Love for Your Car